Returns + Shipping

Purchases

Please note: Orders cannot be cancelled once placed and refunds are not available. Damaged, defective or incorrect items must be reported via email with photos within 2 business days of delivery.

Returns

Please note: All eligible returns will receive store credit within 10 business days after the returned items are received, provided the following:

Items must be returned within 5 business days of receiving your order.

Items must original tags attached.

All clearance and discounted items are final sale.

All Flower items are final sale.

*All returns are made at the customer’s risk. Please keep your proof of postage until your return is processed and credited.



Shipping

Please note: We are not responsible for lost, misplaced or incorrectly delivered shipments if the address information provided is incorrect at the time of purchase.

Our UK and International orders are shipped via the most cost effective and time efficient method available for our customers which may vary based on location. 

Orders are usually processed within 6 business days of purchase.

Shipping Times: UK: 5-7 business days. Canada: 8-10 business days. International: 12-14 business days

All of our orders are shipped from London.

If you have not received your order yet, please send us an email